Vision & Values

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Vision & Values

Our Vision

Our vision is to be Ireland’s most sought-after destination for world-class conferences and events, known for our unparalleled location, exceptional service, and sustainable practices. We strive to create inspiring experiences that leave a lasting impact on delegates while promoting environmental responsibility and community engagement.

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Our Mission

At Killarney Convention Centre, our mission is to provide the highest quality event spaces, services, and hospitality, ensuring every conference and event is seamlessly executed and memorable. We focus on combining state-of-the-art facilities with exceptional Irish hospitality, fostering a culture of innovation, sustainability, and customer-centric service.

 

 

Our Values

Fostering a collaberative Team

We embrace the diversity of our team and individual perspectives in working together to meet challenges, and achieve our common goals and objectives through mutual respect and open communication.

Empowering Our Employees

We create an environment where our staff can achieve their personal and career goals through competitive salaries and benefits and opportunities for promotion. We recognize that our staff is our greatest asset and we value the contribution of each member of our team.

Excellence in Service

We are dedicated to service and to always try to exceed customer expectations.  We remind our staff that their welcome, warmth, kindness, fun, generosity and hospitality make a difference to our customers’ experience.

Community Engagement

We are committed to preserving and protecting the environment and supporting businesses where we do business. We strive to highlight our local culture, history and geographical setting thereby emphasizing our unique environment and our dedication and loyalty to our community. We value our integrity and employ only the highest standard of conduct in all our actions, honouring both moral and ethical standards.

Business Innovation

As creative leaders our vision for the future is ever evolving, we strive for continuous improvement and innovation. As pioneers and trendsetters, we embrace research and change. We recognise that customer loyalty is a key driver of our business; we therefore work tirelessly to foster and nurture our relationships and partnerships. It is our view that respect and trust are integral in all or our relationships and partnerships. We are committed to the financial success and financial independence of each property and of our company.

Sustainability

We recognize our environmental responsibilities and the impact of our practices, acts and omissions. We comply with local bylaws regarding the environment e.g. waste disposal of electrical appliances and monitoring noise levels to ensure compliance with the environmental conditions of licences. We are committed as far as reasonably practicable to ensure environmentally friendly practices including, recycling, energy usage, ethical business practices, eco friendly materials & educating our team. 

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Our Social Responsibility

For sixty years, The Gleneagle Group has been deeply rooted in the local community, by providing employment, but also by supporting charities and deserving causes - from sporting clubs to cultural groups, from social inclusion initiatives to charity concerts.

List of Beneficiaries: 

  • The Gleneagle Concert Band and School of Music
  • Killarney Cycling Club
  • Irish Pool Association
  • St John of God
  • St Joseph’s Home
  • St Johns Parish, Tralee
  • Friends of St Lukes
  • Hand in Hand
  • Kerry Association in Dublin
  • Anam Cara
  • Martin Family Trust
  • Down Syndrome Ireland
  • Injured Jockeys Fund
  • Ian O’Connell Trust
  • MDI
  • Blessed Sacrament Chapel
  • Killarney Scouts
  • Suicide Awareness
  • Active Retired Association
  • Glenflesk Parish
  • Oncology Unit Tralee
  • Big Issue
  • Muckross Defibrillator Fund
  • St Benedicts Priory
  • Hope Foundation
  • St Brigids
  • CUH Charity
  • Coolick N.S.
  • Oiche Chiarrai
  • Louise Lynch Fundraising

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